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In Store Pick-up Policy

The Energy Hub is based in Cairns, Queensland - however depending on the product, you may be able to collect from a warehouse closer to you (warehouse pickup on selected products is available throughout the major Australian cities).To avoid disappointment - should your selected product not be available in the store closest to you, we encourage you to call us on 1300 191 911 or e-mail us at, you can also chat to us via live chat (icon on the bottom right hand corner of the webstore) or submit an e-mail through the live chat function if an operator is not online at the time. We can advise if the product you are after is in the branch closest to you and if not we will endeavour to make your order a smooth process and as price competive as possible. 


Our Shop Opening Hours are 

Monday - Friday (except public Holidays) 



Cairns Address: The Energy Hub T/A NQ SOLAR, 173 Scott Street, Bungalow, QLD 4870



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